Our clients are very much valuable for us & we know how much they keep trust on us when they share their information. The information we ask our client to provide is strictly for ordering our products. This information is only used by the company itself for fulfilling its obligation towards the client. Company cannot access it for their own good.
Please keep this in mind that there is no need to share any information when browsing our site or reading its content. Customer needs to provide their information only to get through the purchase proceeding. Any information which is obtained is only by complete consent of the customer. All the information collected and stored using the process of Firewalls and access control in order to ensure its safe keeping. This enables to maintain confidentiality and also prevent unauthorized accessibility.
When you place online order
TName, email address, phone number and other information are required, so that we can confirm your order and send you the product license version you purchase. This information helps us to understand some technical matters and also future correspondence.
Contact Support Team
When placing the order we ask you for information related to Name, Phone Number, Email Address and some additional details. This information can also be used when you find any technical problems with the product you are using.
Surveys Conducted by the Company
From time to time several surveys are organised by the company to get customer's suggestions & feedback. When you participate in any such kind of survey you are asked to provide some information related to yourself, the company takes it upon itself to protect all the information you share & hence kept confidential.
SoftTweak Software ensure guarantee for complete safety of customer's detail. The extremely strict set of policy is followed by SoftTweak Software for the safe-keeping all customer data. SoftTweak will not be held accountable for any breach of security.